No topic is more neglected in the vast management literature than this: how to manage upwards. Yet it is essential for any employed person to know how to do it. Mostly we will tend to go to two undesirable extremes: assuming the boss is an idiot and avoiding him or her as far as possible … Read the rest >>
The Blog
Speaking Up is Hard to Do
When we want to justify decisions that later prove to be immoral, unpopular or unwise, we almost always rely on the rules-is-rules approach. ‘I was only doing what the contract said’; ‘Everyone else was doing it’, or ‘My boss told me it was OK’. Some famous 20thc experiments show how far this can go. In … Read the rest >>
Faking Rapport
I am in that hallowed temple of white goods, John Lewis. My quest is to replace a leaking, hopelessly inefficient American-style fridge-freezer that has clearly had its day. I have no idea why one model is more than double the price of another or what features I should be looking for, since the world of … Read the rest >>
When Self Deprecation is a Bad Idea
Some of the response to Ruby Tandoh, Great British Bake Off finalist, is instructive for any woman in a public role – and that means any woman in a position of responsibility. Ruby’s tears and constant apologising provoked accusations of being self centred, flirtatious, manipulative. Fortunately Ruby herself made a magnificent response to the moaners … Read the rest >>
7 reasons to Say No to a Prospective Client
It’s a tough old competitive world out there for coaches. When I run workshops on how to develop a coaching business, the #1 question for everyone in the room is ‘How do I get new clients?’
A neglected question is when to turn a prospective client away.
Here are 7 common situations when it would … Read the rest >>
What makes a workshop work?
Nodding off recently in a hot, stuffy room while the presenter droned through 70 slides has got me thinking yet again about what makes a workshop work. So many times something billed as a ‘workshop’ is actually just a series of lectures with a few feeble activities sprinkled in as a nod to interaction. … Read the rest >>
CV Lies: don’t!
A senior City barrister has been caught telling gargantuan whoppers about his CV. He did not have a Masters from Harvard, he was not at Balliol College as an undergraduate, he did not get a 1st class honours degree from UEA, nor had he been a member of the New York or Irish Bars. Oh, … Read the rest >>
The Pointlessness of a Career Plan
Many of my coaching clients report feeling guilty about their failure to have a career plan. The idea persists that this is something that every respectable and modestly ambitious professional person needs to have. Somewhere they have the image of that fiercely dedicated genius who knows by the age of 6 that they are going … Read the rest >>
Why career risk can be a good idea
My coaching client B has been offered a job after six troubling months of searching while unemployed, after leaving her previous job abruptly – and not on good terms. It meets all her criteria: challenging work, respected organization, the work easily within her competence, good salary. But she is hesitating. Why? It does not have … Read the rest >>
Job-search methods that work
Many people don’t realise that far more jobs are found through the informal than the formal jobs market. The formal market is what you see in recruitment agencies, vacancies advertised on employers’ own websites, newspaper ads and so on. The informal market is one where the job is never advertised but is filled through personal … Read the rest >>
Why Diets don’t Work – and what does
Just over a year ago I closed down the weight management ‘offer’ in my coaching business. This was the right decision all round but I have remained interested in eating problems.
Now I find that the latest diet craze, the one that involves fasting for two days and eating normally on the other five, has … Read the rest >>
Miliband’s Dilemma
It’s never easy being leader of a Party in opposition, but poor Ed Miliband is having an unusually tough time. As if it wasn’t bad enough that a junior Shadow colleague had to make an embarrassing climbdown because he didn’t know the difference between Kent and Essex, then Ed had eggs thrown at him and … Read the rest >>