The Blog

What a hopelessly clumsy process tendering is. We now have the allegedly new and reformed NHS 111 service in disarray. NHS Direct have withdrawn from the contract because they have discovered that it is unsustainable. The pressure to put in a cheap bid quickly revealed that they were heading for financial disaster – calls took … Read the rest >>

The recent report from People Opportunities into the culture of the Care Quality Commission (CQC) makes for depressing reading with 92% of those interviewed saying they had experienced bullying. The report describes people being ridiculed in team meetings because the pace of their work was allegedly too slow, being too terrified to complain because no … Read the rest >>

Most of us make at least one major blunder in our lives and sometimes we make more than one. A major blunder is defined as something that actually or potentially harms someone else physically or mentally or both, regardless of whether or not that was our intent.

This incident is typically followed by excruciating feelings … Read the rest >>

Over the years I have worked as an executive coach I have had a small but regularly recurring number of clients who have confided in me about experiencing domestic abuse: men with other men, women with other women, men attacked by women, women attacked by men. The abuse was more often mental than physical, though … Read the rest >>

Two women are meeting to plan the first programme in a cookery series.

Woman 1: Since the first programme is about eggs, I think we ought to start with how to boil an egg

Woman 2: Surely everyone already knows how to do that? I think we’ll be laughed at if that’s what we do. … Read the rest >>

A recent report from the US contained the astonishing information that about 70% of the therapists in the survey said they had cried during sessions with clients. Since what therapists have done yesterday is what coaches may feel they can do tomorrow, how do we respond?

‘Ah ha!’ cries the coach who enjoys her own … Read the rest >>