Manager as Coach: The New Way to Get Results

£12.00

It’s a tough job being a manager. How do you manage performance – the most important single part of a boss’s job? If you come across as too directive and demanding you may get a reputation for harshness and may even find that formal grievances are being laid against you. If you are too nice you risk being known as a gullible and easily outmanoeuvred. Neither approach works.

100 in stock

Description

“This pragmatic book will stimulate managers to drive higher performance and get the best out of people”
Carolyn McCall, CEO EasyJet

It’s a tough job being a manager. How do you manage performance – the most important single part of a boss’s job? If you come across as too directive and demanding you may get a reputation for harshness and may even find that formal grievances are being laid against you. If you are too nice you risk being known as a gullible and easily outmanoeuvred. Neither approach works.

‘Employee engagement’ is the magical ingredient: it makes staff willingly work flat out, genuinely committed, creating excellent work. Few organizations actually achieve it, though all say they want it. Coaching is the most reliable a way of producing it. In Manager as Coach, Jenny Rogers challenges many of the traditional assumptions about what works in management and shows you how to be a brilliant manager and get fantastic results:

  • Reduce your stress
  • Develop employees so that they grow the skills the organisation needs
  • Tackle poor or mediocre performance
  • Encourage the ‘stars’
  • Create a culture of engagement
  • Improve your bottom line results

The book includes a step by step approach to using the OSCAR model, a simple framework for any coaching conversation including with employees who have performance problems as well as with those who are high-flyers. OSCAR stands for Outcome, Situation, Choices and Consequences, Action and Review.