Before this client has even stepped over the threshold she is apologising.
‘Sorry for being late’, she says.
She has actually arrived two minutes after the appointed time so she is only ‘late’ by some super-high standard to which no one is ever held in a social engagement.
As I take her coat she does … Read the rest >>
The client is sitting in front of me looking hunched and miserable. She and I are at Smart Works (www.smartworks.org.uk) the wonderful charity where I do occasional volunteer shifts. Women who have been unemployed for some time and who now at last have a job interview come for two things that are normally only affordable … Read the rest >>