Miliband’s Dilemma

It’s never easy being leader of a Party in opposition, but poor Ed Miliband is having an unusually tough time. As if it wasn’t bad enough that a junior Shadow colleague had to make an embarrassing climbdown because he didn’t know the difference between Kent and Essex, then Ed had eggs thrown at him and … Read the rest >>

Alan Partridge and Motivation at Work

Along with a cinema full of other devotees, I laughed helplessly throughout Alan Partridge: Alpha Papa. There he is, vain pout intact. We watch, cringing and snorting at his crassness, knowing that he may, albeit ever so dimly, be aware of his own disastrous proneness to failure. Alan is at his mindless best exchanging mid-morning … Read the rest >>

The Tendering Trap

What a hopelessly clumsy process tendering is. We now have the allegedly new and reformed NHS 111 service in disarray. NHS Direct have withdrawn from the contract because they have discovered that it is unsustainable. The pressure to put in a cheap bid quickly revealed that they were heading for financial disaster – calls took … Read the rest >>

Bullying, the CQC and Creating a Coaching Culture

The recent report from People Opportunities into the culture of the Care Quality Commission (CQC) makes for depressing reading with 92% of those interviewed saying they had experienced bullying. The report describes people being ridiculed in team meetings because the pace of their work was allegedly too slow, being too terrified to complain because no … Read the rest >>